topic Re: Vertical White Lines in Desktop Inkjet Printers

Vertical White Lines

meirou — Thu, 08 Nov 2018 15:22:09 GMT

Hi all, experiencing a problem, especially when I print darker prints. It is not so noticable on lighter prints. Eash print has identical white vertical lines running down in. I print using official Canon lustre paper with Canon inks, on the right setting of course. i have been printing these for years and have only just run into this problem.

I have ran a deep clean and system clean, and alligned the print heads, with no luck. I have replaced all of the ink cartridges also. Any ideas? Apologies that it is quite hard to see on picture.

-Claire

Re: Vertical White Lines

Porcha — Thu, 08 Nov 2018 16:43:55 GMT

Hello!

So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit). If this is an urgent support need, please call 1-800-OK-CANON (800-652-2666) weekdays.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Re: Vertical White Lines

meirou — Thu, 08 Nov 2018 16:48:07 GMT

Whoops! Sorry - it's a Pixma Pro 1

Re: Vertical White Lines

Michael — Thu, 08 Nov 2018 20:13:47 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Vertical White Lines

meirou — Thu, 08 Nov 2018 21:59:04 GMT

Hi, I can't make phone calls, how else can I get in touch?

Re: Vertical White Lines

Patrick — Fri, 09 Nov 2018 20:15:58 GMT

What program are you using to print your images?

What version of Windows (or OS X) is installed on your computer?