PIXMA MG7720 Driver installation results in "Information Acquisition Error"

jekarlto — Wed, 07 Nov 2018 17:13:06 GMT

Windows 10, HP EliteBook 840, PIXMA MG7720 printer, Driver file: win-mg7700-1_0-jucd.exe

Have tried this approach numerous times in variations.

Used default administrator account - failed

Created local user and added to administrator group - failed

Tried Run as Administrator and not - fails

Any suggestions would be most welcome as my frustration level has surpassed civilized description.

Most respectfully

Re: PIXMA MG7720 Driver installation results in "Information Acquisition Error"

Ramona — Thu, 08 Nov 2018 02:57:36 GMT

Hi jekarlto,

For the issue being experienced, we ask that you please contact us for assistance. A representative will be happy to assist you free of charge.