topic Re: TS5120 printer not connecting in Desktop Inkjet Printers

TS5120 printer not connecting

markay61 — Fri, 26 Oct 2018 00:08:20 GMT

I am trying to install my new cannon TS5120 printer on my Mac. I get an error message when trying to print test page of printer not connected. How do I fix this? I have the version High Sierra 10.13.6.

Re: TS5120 printer not connecting

BillS — Fri, 26 Oct 2018 23:57:35 GMT

Hi markay61,

This model uses drivers supplied by Apple, so let's delete and re-add the printer.

Click on the Apple logo in the upper left of your screen.
Select "System Preferences."
Select "Printers and Scanners."
Highlight the TS5100 series on the left side and click the "-" sign in the lower left.
Confirm the deletion.
Click the "+" sign in the lower left.
Select “Add Printer or Scanner.”
Select the "Bonjour Multifunction" connection type (May take a moment to appear.)
Press "Add."

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Re: TS5120 printer not connecting

markay61 — Sat, 27 Oct 2018 02:43:25 GMT

I added the printer as described below. Printer now says idle.