topic Re: Canon MG7520 Incorrect Print head Error in Desktop Inkjet Printers

Canon MG7520 Incorrect Print head Error

spetrilli — Sun, 07 Oct 2018 16:48:09 GMT

Getting incorrect print head error 1405 on Canon MG7520 printer. This makes the 2nd Canon printer for me to fail with incorrect print head error message this year. Is this some covert product obsolence buried in the firmware of the printers? If you wish to keep a customer base, you best start designing and selling better quality products.

Will a replacement printhead resolve the problem? If so, give me the product number for it. It is the 6 color printhead which includes gray in addition to the two blacks, cyan, magneta and yellow ink cartridges.

Do not propose a new printer unless you are willing to provide one for the cost of shipping. The nearest authorized repair center is over 3 hours and a few hundred miles + away

Re: Canon MG7520 Incorrect Print head Error

Patrick — Sun, 07 Oct 2018 17:59:12 GMT

Hi spetrilli,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Canon MG7520 Incorrect Print head Error

lorra31707 — Mon, 06 Jan 2020 15:16:06 GMT

Me too. Did this ever get solved? My printer started displaying this error out of the blue.

Re: Canon MG7520 Incorrect Print head Error

spetrilli — Mon, 06 Jan 2020 15:23:22 GMT

no long term solution. I was able to resolve it short term my doing a manual printhead alignment, but the problem came back and even new printheads resolved the problem. Ended up junking the printer and getting a canon Mb2700 series printer.

Still have an MX922 still churning a long. Too bad they stopped making the mx922. I guess it turned out to be too reliable of a printer for canon

Re: Canon MG7520 Incorrect Print head Error

spetrilli — Mon, 06 Jan 2020 15:25:05 GMT

Sorry, even new printhead DID Not resolve the problem...darn phone.

Re: Canon MG7520 Incorrect Print head Error

lorra31707 — Mon, 06 Jan 2020 15:27:08 GMT

Thanks. I guess I need to buy a new printer. Why did you stick with a canon?

Re: Canon MG7520 Incorrect Print head Error

spetrilli — Mon, 06 Jan 2020 15:31:50 GMT

I am staying away from the cheaper consumer models. Was thinking about an epson eco tank but they r expensive and have their problems if you do not use them much. Perhaps when these break will make the switch.

Re: Canon MG7520 Incorrect Print head Error

lorra31707 — Mon, 06 Jan 2020 16:34:26 GMT

Ok thank you

Re: Canon MG7520 Incorrect Print head Error

AEBY05486 — Tue, 10 May 2022 01:13:41 GMT

Mine won't even allow performing any maintenance, just insists the printer needs to be taken for repairs (150 miles away for me).