topic Re: cyan and yellow won't print on Pixma in Desktop Inkjet Printers

cyan and yellow won't print on Pixma

kimmerino — Mon, 21 Jan 2019 21:05:53 GMT

I have a Pixma TS9020. I have all new ink, but everything prints pinkish from the magenta cartridge. I have cleaned the print heads (3x), deep cleaned the print heads and ran the print alignment. No luck. The cartridges are new cannon and show a full (well less than with all of the cleaning). Very frustrating.

Kim

Re: cyan and yellow won't print on Pixma

ArthurJ — Tue, 22 Jan 2019 20:26:52 GMT

Hi kimmerino,

I can understand your frustration and troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.