topic Re: Some inquiry regarding my Canon MG5240 printer in Desktop Inkjet Printers

Some inquiry regarding my Canon MG5240 printer

vision — Tue, 02 Jul 2013 16:08:51 GMT

Good day to you guys....

I bought this brand new Canon MG5240 printer a while back. Been on the set up part and doing some progress... well the head allignment is killing me..lol

Tha package of the said printer comes with 2 CD's for set up. Unfortunately, my laptop doesn't come with a cd/dvd drive and I do not have an external cd/dvd drive. Any link or support page I can download an exe file for that ?

Thank you very much and more power.

Sherwin

Re: Some inquiry regarding my Canon MG5240 printer

vision — Tue, 02 Jul 2013 16:11:56 GMT

oooh I almost forgot, I have a Windows 8 OS for the laptop.

Thanks again

Sherwin

Re: Some inquiry regarding my Canon MG5240 printer

Stephen — Tue, 02 Jul 2013 16:34:57 GMT

Hi Sherwin!
Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation, however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: Some inquiry regarding my Canon MG5240 printer

vision — Tue, 02 Jul 2013 20:35:44 GMT

Hi Stephen,

Glad to hear from you. Thank you for the heads up. Trully appreciate it. Will do ask someone from the support team located here in the region.

Thank you for your time..

Sherwin