topic Re: Model 5700 not printing in Desktop Inkjet Printers

Model 5700 not printing

papercut — Thu, 17 Jan 2019 15:32:43 GMT

I have a Pixma 5700, 6 months old.

When I turned it on this morning, all was normal, reset ready to pring. I sent a text to the printer and it acted normal, (all the normal noises) but when it came time to print it spit out blank paper. i checked the ink all ok. Did a ink test and all colors printed as it should. What could be the problem?...Jim

Re: Model 5700 not printing

ArthurJ — Fri, 18 Jan 2019 17:25:15 GMT

Hi papercut,

When you did the ink test, did the black grid above the colors print as well(see picture below)?

We will also need to know if you are printing from a computer or mobile device.

Re: Model 5700 not printing

papercut — Fri, 25 Jan 2019 11:12:47 GMT

@ArthurJ wrote:
Hi papercut,

When you did the ink test, did the black grid above the colors print as well(see picture below)?

We will also need to know if you are printing from a computer or mobile device.

I am printing from a computer. the ink test revealed no black printing as you display, only full color scan.

All ink lights are "on". No display that any ink is low or out.....Jim