topic Re: PIXMA G4210 Scan Results Quality? in Desktop Inkjet Printers

PIXMA G4210 Scan Results Quality?

lazymom — Mon, 07 Jan 2019 18:40:54 GMT

I just purchased and set up this printer. I scanned a postcard to my computer as JPEG. The resulting image has faint diagonal lines over the entire image. I also tried scanning to PDF and received the same results. Is there a setting in the printer's scan function that you can suggest to correct this?

Re: PIXMA G4210 Scan Results Quality?

ArthurJ — Mon, 07 Jan 2019 20:49:40 GMT

Hi lazymom,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.