Help

100scanproblems — Thu, 03 Jan 2019 21:59:45 GMT

I followed the manual and on-site started download process, states my scanner/printer cannot be used with the current operating system.
Outrageous. How would i fix this problem before i chunk this pos out the door. Already got rid of the box it came in otherwise i would take it back to the store without a second try.
Printer/Scanner Pixma TS3122 but on printer states TS3100.
computer Windows Vista downloaded Windows 7

Re: Help

SamanthaW — Thu, 03 Jan 2019 21:17:41 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer you have, the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET, excluding holidays.

Thanks!

topic Help in Desktop Inkjet Printers

Help

Re: Help