https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Can-not-scan-to-my-PC/m-p/263338#M23209 <P><FONT face="arial,helvetica,sans-serif" size="2">Hi!</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">Welcome to the Canon Forums and thanks for your post!</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">To have a better understanding of your issue, please let everyone know what printer you have, your computer's operating system (Windows Vista/7/8 or Mac OS 10.X), and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between&nbsp;8AM to 8PM ET, excluding holidays.&nbsp;</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">Thanks!</FONT></P> Thu, 03 Jan 2019 01:15:49 GMT SamanthaW 2019-01-03T01:15:49Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Can-not-scan-to-my-PC/m-p/263337#M23208 <P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/18162i10F895CEF35C917E/image-size/original?v=1.0&amp;px=-1" border="0" alt="canon message.jpg" title="canon message.jpg" /></P><P>&nbsp;</P><P>Any time I try to iniciate a scan from printer to my PC this message appears.</P><P>I installed the software and I can print just fine, but can NOT scan</P> Thu, 03 Jan 2019 01:07:09 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Can-not-scan-to-my-PC/m-p/263337#M23208 hdcchrome 2019-01-03T01:07:09Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Can-not-scan-to-my-PC/m-p/263338#M23209 <P><FONT face="arial,helvetica,sans-serif" size="2">Hi!</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">Welcome to the Canon Forums and thanks for your post!</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">To have a better understanding of your issue, please let everyone know what printer you have, your computer's operating system (Windows Vista/7/8 or Mac OS 10.X), and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between&nbsp;8AM to 8PM ET, excluding holidays.&nbsp;</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">Thanks!</FONT></P> Thu, 03 Jan 2019 01:15:49 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Can-not-scan-to-my-PC/m-p/263338#M23209 SamanthaW 2019-01-03T01:15:49Z