topic Re: Adobe Acrobat -- Turning Off Two-Sided Printing on Apple/iMac in Desktop Inkjet Printers

Adobe Acrobat -- Turning Off Two-Sided Printing on Apple/iMac

Baltimore_Jack — Sat, 22 Dec 2018 13:31:03 GMT

I have a Canon TR8520, which runs off Apple/iMac computers, and I cannot get it to stop printing two-sided documents when printing from Adobe Acrobat. I have no trouble with other applications, e.g., Word, but my .pdf files always print two-sided.

I do not have two-sided checked in the Printer preferences.

Any thoughts appreciated!

Re: Adobe Acrobat -- Turning Off Two-Sided Printing on Apple/iMac

shadowsports — Sat, 22 Dec 2018 14:43:55 GMT

Greetings,

There are several places 2 sided or duplex printing can be enabled. I would suggest posting in the Adobe forums, as this might get you a work around or solution faster than posting here. But if you want help, you'll need to share more information about your environment like your OS version, Version of Acrobat, etc.

Re: Adobe Acrobat -- Turning Off Two-Sided Printing on Apple/iMac

Baltimore_Jack — Sat, 22 Dec 2018 19:41:11 GMT

Mac OS 10.14.1 and Acrobat Reader 2019.010.20064.

Re: Adobe Acrobat -- Turning Off Two-Sided Printing on Apple/iMac

ArthurJ — Mon, 24 Dec 2018 17:46:33 GMT

Hi Baltimore_Jack,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666)/

We look forward to hearing from you.