topic Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions in Desktop Inkjet Printers

Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Sun, 16 Dec 2018 21:32:15 GMT

Canon PIXMA MP610 worked until Friday. Saturday the printer does not copy and does not print from computer, but does print maintenance functions (alignment, etc.) so it isn't the printer head. Discovered today (Sunday) that saving a .docx as a .png, the iMac can send the .png that will print, but the .docx sent still prints a blank page Printer scanner continues to print only a blank page in copy mode.

Any solutions?

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

ArthurJ — Mon, 17 Dec 2018 16:24:24 GMT

Hi gobigred,

To narrow down this issue I recommend printout out a nozzle check. Please click HERE for the steps. When the nozzle check prints, does it look like the picture below?

We look forward to your reply.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 16:56:52 GMT

Did that originally as part of the maint ck and it does print out as hown

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 17:03:17 GMT

Looking at my printout - it printed what shows as (2) but nothing above it like your (1)

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 17:08:33 GMT

All ink carts show red, no blinking lights so it shouldn't be an ink problem

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

ArthurJ — Mon, 17 Dec 2018 18:44:46 GMT

Hi gobigred,

If the black grid is missing from the nozzle check, that means the black ink is not being applied to the paper. Could you please take the black ink out of the printer and reply with the information that is listed on the cartridge( ink number, where it was made, etc).

We look forward to your reply.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 21:32:30 GMT

1. There are two black ink cartridges - which is the supposed culprit if it is one of those?
2. Why will it print in black a .png saved from a .doc not the.doc?

Deosn't make sense...

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 22:05:07 GMT

Cnon ink
CU 251(bk) Japan
PGI-250 (250 PGBK) Japan

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 22:07:57 GMT

Wait - looked at my MX922 instead of my wife's. Will check her ink sorry about the confusion.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Mon, 17 Dec 2018 22:14:44 GMT

Her MP 610 Canon ink
CU 8BK Japan
PGI 5BK (5 PGBK) Japan

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Tue, 18 Dec 2018 16:32:13 GMT

Arthur J - Thanks for your inputs so far. Hope you haven't given up on us - very puzzling challenge that doesn't make sense - where it does print from the iMac to the printer in black with .png image but not .doc format - and it doesn't print from the copy mode on the printer.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

ArthurJ — Wed, 19 Dec 2018 13:48:30 GMT

Hi gobigred,

Never fear, I have not given up on the issue. 🙂

The reason the printer will print a .png image is because the printer is using the black color cartridge ink cartridge. The .doc files use the PGI black ink cartridge when printing documents.

Since the gird above the colors did not print in the nozzle check, that means the PGI Black ink cartridge is not applying ink to the paper. Since you have performed the cleanings and the PGI cartridge still wont apply ink, I would have to recommend replacing the cartridge.

Once the ink has been replaced, I recommend one more cleaning and then try to print the nozzle check again to see if the grid pattern appears.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Sat, 22 Dec 2018 13:18:49 GMT

Did notice that the old cartridge, even though after taking it out and seeing it had some ink, it was getting low. Put in a new cartridge and did deep cleaning twice (neither worked). Do you think the pad in the printer that the new ink cart sits on may have dried enough that it isn't absorbing the new ink? Not sure what to do next. Appreciate your continuing guidance - my wife loves the look of the printer and cannot find one similar to that look so hoping this can be resolved without having to search for and purchase a new printer. Already spent money on the costly twin pk ink if can't use.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

ArthurJ — Mon, 24 Dec 2018 17:00:21 GMT

Hi gobigred,

I recommend trying to reset the printer head. Please click HERE and follow the steps to reset the print head. This will help if there is any dried ink behind the print head.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Canon PIXMA MP610 copy/print blanks except for Maintenance functions

gobigred — Sun, 30 Dec 2018 23:30:41 GMT

Just got back and tried the latest suggestion, only to have the same result - still no black printing from the PGBK 5 (a new cartridge)