MG7520 Printer - copy and scan issues

csorchil — Sat, 08 Dec 2018 21:26:11 GMT

When I scan or copy a document the black print comes out gray and the document is not sharp. If I print a document from a file or the internet, It comes out fine. the black print is black and the document is sharp. I am running windows 10. I have the printer set for color as I have another issue with printing in the standard mode as the large black cartridge will not print black at all. I have cleaned the pring head and installed a new large black cartrage and it stll will not print black in the standard mode. I have reverted to the Photo mode as the printer will priny black from the smaller black cart. Other than the the printer has funtioned well for 3 to 4 years.

Re: MG7520 Printer - copy and scan issues

ArthurJ — Fri, 14 Dec 2018 15:01:11 GMT

Hi csorchil,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group using the "Contact Us" link below for additional assistance. You will have the option to speak to one of our phone or live chat agents.

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topic Re: MG7520 Printer - copy and scan issues in Desktop Inkjet Printers

MG7520 Printer - copy and scan issues

Re: MG7520 Printer - copy and scan issues