Canon MX920

paper1 — Mon, 29 Apr 2019 18:47:31 GMT

My printer will not make copies. I can print copies but I can't make copies

Re: Canon MX920

Caemene — Wed, 01 May 2019 07:13:06 GMT

Hi paper1,

To best assist you additional information is needed. Please reply with the requested information.

How long have you not been able to make a copy (estimated)?
When making copies on the printer are these black and white copies or color copies?
Are these copies made using the platen glass (laying flat) or through the document feeder?
Can you also include an image of the nozzle check in your reply? Click HERE for information on printing the nozzle check pattern.