https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP-Navigator-w-MX870/m-p/269120#M22726 <P>I just switched from a 10 year old Dell desktop to a new Dell laptop. MP Navigator can not find the printer. It prints fine, but I can not scan.</P><P>&nbsp;</P><P>Thanks for your help.</P> Thu, 07 Mar 2019 23:55:48 GMT estimator 2019-03-07T23:55:48Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP-Navigator-w-MX870/m-p/269120#M22726 <P>I just switched from a 10 year old Dell desktop to a new Dell laptop. MP Navigator can not find the printer. It prints fine, but I can not scan.</P><P>&nbsp;</P><P>Thanks for your help.</P> Thu, 07 Mar 2019 23:55:48 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP-Navigator-w-MX870/m-p/269120#M22726 estimator 2019-03-07T23:55:48Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP-Navigator-w-MX870/m-p/269473#M22727 <P>Hi estimator,</P><P>&nbsp;</P><P>So we can best assist you, please let us know if the printer is connected to the computer wirelessly or with a usb cord. Also please open the View Devices and Printers in the control panel and let us know if the printer is listed as MX870 or as MX870 WS.</P><P>&nbsp;</P><P>We look forward to your reply.</P> Mon, 11 Mar 2019 19:49:20 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP-Navigator-w-MX870/m-p/269473#M22727 ArthurJ 2019-03-11T19:49:20Z