https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720-scanning/m-p/266368#M22336 <P>My MG7720 used to scan from the control panel on the top which allowed me to select between document, photo, and auto scan. It suddenly stopped working; I can still scan from the Quick Menu but, it will only save as a pdf. I need jpg or jpeg files. Where is the menu to select how to save scans?</P><P>jjflash</P> Sun, 03 Feb 2019 21:06:31 GMT jjflash1911 2019-02-03T21:06:31Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720-scanning/m-p/266368#M22336 <P>My MG7720 used to scan from the control panel on the top which allowed me to select between document, photo, and auto scan. It suddenly stopped working; I can still scan from the Quick Menu but, it will only save as a pdf. I need jpg or jpeg files. Where is the menu to select how to save scans?</P><P>jjflash</P> Sun, 03 Feb 2019 21:06:31 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720-scanning/m-p/266368#M22336 jjflash1911 2019-02-03T21:06:31Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720-scanning/m-p/266632#M22337 <P>Hi jjflash1911,</P><P>&nbsp;</P><P>So we can best assist you, please let us know if your printer is connected wirelessly or with a USB and if you are using Windows or Mac?</P><P>&nbsp;</P><P>We look forward to hearing from you.</P><P>&nbsp;</P><P>If this is a time sensitive matter, please contact our support group at 1-800-OK-CANON (1-800-652-2666),&nbsp;Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).&nbsp;</P><P>&nbsp;</P> Tue, 05 Feb 2019 18:41:20 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720-scanning/m-p/266632#M22337 ArthurJ 2019-02-05T18:41:20Z