topic Re: MP Navigator for Windows in Desktop Inkjet Printers

MP Navigator for Windows

ninawhorton — Mon, 22 Jul 2019 19:31:35 GMT

I have a new computer and a very old printer/copier/scanner fax... Pixma MX310. I used a disc to install MP Navigator EX but do not have that option for the new computer. Is there a way to download it from the web? I don't want to download from the wrong site and Canon support is no help because the scanner is so old. TIA!

Re: MP Navigator for Windows

Michael — Tue, 23 Jul 2019 19:21:50 GMT

Hello.

In order to fully use the printer driver, scanner driver and MP Navigator with the PIXMA MX310, you will need to use a computer that is running Windows 8.1 and earlier. If your computer is using Windows 10, the MX310 will not be compatible.

Re: MP Navigator for Windows

ninawhorton — Tue, 23 Jul 2019 22:53:53 GMT

Thank you! The printer works fine when plugged into the new computer. Do I have any options for using it just with the scanner + new computer? On a budget & not really in a position to buy a new one just for the scanner.

Re: MP Navigator for Windows

Patrick — Wed, 24 Jul 2019 15:15:44 GMT

Hi ninawhorton,

You can try downloading and installing the MP Navigator EX from our web site, as it may work. But please note, it is not supported.