topic Re: Error message; need to cancel air print from iPhone, but nothing shows up in Desktop Inkjet Printers

PIXMA MX922 Need to cancel air print from iPhone, but nothing shows up

Ojosgrises — Tue, 16 Jul 2024 16:09:08 GMT

Can I do something via the printer or computer to cancel this job? Is there some sort of hard reset? As of now, I can’t print anything bc no doc comes up to cancel on my iPhone.

Re: Error message; need to cancel air print from iPhone, but nothing shows up

shadowsports — Tue, 07 May 2019 04:06:41 GMT

This should help.

https://support.apple.com/en-us/HT201387

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Ojosgrises — Tue, 07 May 2019 11:51:48 GMT

I wish! The problem is that the job was sent over a month ago and does not show up in my application switcher, so I can’t cancel it on my phone and the printer still recognizes it as an outstanding job. I have tried unplugging the printer for extended periods of time and nothing. I have also tried looking at the cue on my computer’s control panel and the job doesn’t show up. I basically can’t use my printer without canceling the job.

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Ojosgrises — Tue, 07 May 2019 11:53:33 GMT

queue...(auto correct is also a pain...hahahaha)

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Danny — Tue, 07 May 2019 13:20:43 GMT

Hi, Ojosgrises!

So that the Community can help you better, we need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Ojosgrises — Tue, 07 May 2019 13:23:41 GMT

It is a PIXMA MX922

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Caemene — Wed, 08 May 2019 12:39:33 GMT

Hi Ojosgrises,

I understand that you have attempted canceling a pending print job sent from your iPhone, however, the troubleshooting steps did not remove the pending print job. With the information provided. The print job may be hung up over the network. To resolve this issue, I recommend power cycling your wireless network. Disconnect the power cable from your router for approximately 30 seconds. While the router is disconnected, power cycle the printer and your mobile device (that the print job was sent from). Once the power cable is connected back to the router, it will take approximately 2 minutes for the network to be fully operational. This should clear out any pending print jobs coming from your mobile device and the printer should return to the primary home screen.

Re: Error message; need to cancel air print from iPhone, but nothing shows up

hlschulte — Mon, 21 Mar 2022 14:14:58 GMT

I am going to try this. I had a very frustrating experience this morning as well. Glad I found some advice. If this works, I'll try to remember to go back and thumbs up the post! Thanks!

Re: Error message; need to cancel air print from iPhone, but nothing shows up

Cgiacon — Tue, 16 Jul 2024 16:02:58 GMT

I have the same issue now, and this didn’t work for me. Any other suggestions.