topic Re: Mx 882 keeps going offline in Desktop Inkjet Printers

Mx 882 keeps going offline

Vaughnly — Sat, 01 Jun 2013 16:24:29 GMT

My printer goes ofline and I have to reload the drivers everytime I want to print unless it's the same day that I have already downloaded them. I'm running windows 8 but havent had any problems until recently. Troubleshooting hasn't helped. Any fixes for this?

Re: Mx 882 keeps going offline

Jason — Sat, 01 Jun 2013 19:20:15 GMT

Hello Vaughnly.

The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know if you are connecting your printer with a USB cable or through the wireless connection. We look forward to hearing back from you!

Re: Mx 882 keeps going offline

Vaughnly — Sun, 02 Jun 2013 12:43:51 GMT

Thank you for getting back to me so quickly. I am connecting wirelessly on my laptop runing windows 8 and USB on an old desktop running XP.

Re: Mx 882 keeps going offline

Michael — Mon, 03 Jun 2013 21:35:07 GMT

To try and resolve the offline error, please try turning the printer off and back on. Then see if you can print again.

If these troubleshooting steps do not work, feel free to call us at 1-800-OKCANON for additional assistance.

Re: Mx 882 keeps going offline

Vaughnly — Sun, 09 Jun 2013 13:19:28 GMT

Did that many times. I think the problem is resolved, for now anyway. I deleted the current drivers (had many downloads trying to fix the problem) and reloaded. I have done this in the past and it worked for a while but went offline again. I will re--post if the problem happens again.