topic Have PIXMA MG3120. in Desktop Inkjet Printers

Have PIXMA MG3120.

SDobson — Thu, 30 May 2013 14:11:07 GMT

I installed new print cartridges, now it will only print the first half of the page. Found no fix in the user manua.

Re: Have PIXMA MG3120.

Stephen — Thu, 30 May 2013 15:03:02 GMT

Hi SDobsin!
So that the Community can help you better, we will need to know any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). We also need to know how your device is connected to your computer (USB or networked via Wi-Fi or ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

Re: Have PIXMA MG3120.

SDobson — Thu, 30 May 2013 16:51:30 GMT

1. No error messages
2. Windows 7
3. Both. Tried it wireless first (Ethernet), then USB.

Read something in the manual about "duplexing" having this problem or one like it but I was not doing that..just trying to print and email. Tried another email...it did the same thing.

Re: Have PIXMA MG3120.

Ramona — Sun, 02 Jun 2013 23:50:26 GMT

Hi SDobson,

When printing from your email application, you will want to ensure that letter-size paper is selected and not another paper size, as this can prevent the entire page from printing.

Hope this helps!

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Re: Have PIXMA MG3120.

SDobson — Mon, 03 Jun 2013 16:51:03 GMT

Thanks for the reply. Somehow or other, the darn thing fixed itself. I just shutdown and restarted and bingo!