topic Re: TR8500 Series Printer Defaulting to Send Fax and not Printing in Desktop Inkjet Printers

TR8500 Series Printer Defaulting to Send Fax and not Printing

Butch2nd — Fri, 05 Apr 2019 23:37:52 GMT

I recently purchased the above-referenced printer. It's been working fine. But the other day I accidentally selected the TR8500 Fax icon as my default (in Windows 7 Control Panel Devices & Printers). When I reset the default to theTR8500 Series Printer icon I decided to delete the Fax icon since I will never use the printer fax mode.. Interestingly enough, now when I try to print, it defaults to the Send Fax function of the printer even though the icon was deleted in Device & Printers and the Printer icon is set as the default! So nothing prints out. How can it possibly default to the Send Fax function when the TR8500 Fax icon has been deleted from Devices & Printers?!? How do I restore the print function? Appreciate any help someone can give me.

Re: TR8500 Series Printer Defaulting to Send Fax and not Printing

shadowsports — Sun, 07 Apr 2019 15:21:54 GMT

Greetings,

Grab the latest drivers from Canon's website.

T8500 Drivers

Delete all instances from Device and Printers. Uninstal the driver(s) from Programs and Features. Restart.

Reinstall the printer.

Re: TR8500 Series Printer Defaulting to Send Fax and not Printing

Butch2nd — Sun, 07 Apr 2019 19:01:55 GMT

Thanks Rick! Yesterday I was thinking that the only solution left was to revert back to a clean install of the printer drivers. You've graciously confirmed it for me! Really appreciate it! I will post the result (which I anticipate will be successful of course).

Re: TR8500 Series Printer Defaulting to Send Fax and not Printing

Butch2nd — Mon, 08 Apr 2019 04:04:15 GMT

Reinstalled printer drivers and eveything works! Very simple fix!