topic TR8520 won't copy from ADF in Desktop Inkjet Printers

TR8520 won't copy from ADF

Ahenryplotts — Tue, 02 Apr 2019 15:58:37 GMT

Brand new TR8520 multi-function print/copy/scan/fax won't copy from the ADF. I've tried everything from the manual - at least I think I have - and it's still not working. Help!

Re: TR8520 won't copy from ADF

ArthurJ — Mon, 08 Apr 2019 20:14:08 GMT

Hi Ahenryplotts,

So we can best assist you, we would need some more information to help narrow down this issue.

When you put the paper into the ADF do your hear a beep?
What type of paper is loaded in the printer?
Are you trying to copy multiple pages or perform a 2 sided copy?

We look forward to your reply.

If this is a time sensitive matter, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

Re: TR8520 won't copy from ADF

user10166 — Tue, 03 Sep 2019 23:02:32 GMT

Having a similar issue.

2 year old TR8520 multi-function print/copy/scan/fax doesn't feed paper from the ADF.

When I put the paper into the ADF, I don't hear a beep.

My guides are properly set.

Please advise what to do?

Regards

Re: TR8520 won't copy from ADF

Patrick — Fri, 06 Sep 2019 17:14:02 GMT

Hi user10166,

Please follow the steps on the following page to load paper in the ADF of your PIXMA TR8520:

https://ugp01.c-ij.com/ij/webmanual/Manual/All/TR8500%20series/EN/UG/ug_l_03_03_c.html

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: TR8520 won't FAX from ADF

Cejayc — Fri, 18 Jun 2021 03:16:39 GMT

I am totally upset. I bought this printer from Target about a year ago. I thought it was upsetting when I realized two months after I purchased it that you stopped making ink for it, but recently I have had to fax, but I can't. NO MATTER WHAT I DO there is something wrong with you ADF and it won't fax. It says it's jammed, but it's not jammed. I know how to work printers and faxes. This is something that is wrong from Canon end. I am totally at my witts end! I have feeling you KNOW THERE WAS A PROBLEM AND STOPPED PRODUCTION TO THE POINT OF EVEN INK. I trust your product. I have many products made by you. WHAT IS GOING ON WITH THE ADF portion of your multi purpose printer/scanner/copier/Fax. Every other part of this machine works fine... BUT YOU CAN'T FAX!