topic C, BK & Y not printing TS8020 in Desktop Inkjet Printers

C, BK & Y not printing TS8020

harveyshot — Fri, 29 Mar 2019 17:46:06 GMT

I don't usually print color on my one year old printer (Pixma TS 8020) but was asked about printing color from an Amazon customer so I tried printing an image. It came out horrible. Did a Print Nozzle Check and found out the C, BK and Y are not printing at all.

I don't use the printer very often which may be part of the problem. It prints B&W documents just fine. I am also using after market inks. I have tried replacing the tanks, but it didn't help.

Thanks for any help.

Re: C, BK & Y not printing TS8020

ArthurJ — Thu, 04 Apr 2019 18:47:54 GMT

Hi harveyshot,

I recommend try a cleaning and if that does not resolve the issue a deep cleaning. Please click HERE for the steps.

The issue could also be cause by after market inks. Canon genuine inks are formulated specifically for use in our ultra-precise print head, which contains high density inkjet nozzles. If after market ink is used, it can cause issues with the print head.

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Re: C, BK & Y not printing TS8020

harveyshot — Thu, 04 Apr 2019 23:04:13 GMT

Thanks for the reply. I've tried all the cleaning steps multiple times. Three inks work fine, the three mentioned don't work at all. Since I rarley print color, it's probably from lack of use.

I'll be throwing this one out, and the next one I'll try to print the test print once a week.