Copying with MG6320 comes out grey

Hammer3025 — Fri, 29 Mar 2019 17:04:32 GMT

When using the copy function of my MG6320, the printed page will come out with a grey, boxy pattern all over, going from lighter-grey to darker-grey across the page like a gradient.

But this pattern does not appear when copying using the "high" quality setting.

Any suggestions as to the cause would be much appreciated. Having to copy each document on "high" is a massive slowdown, and I'd like to remove this time-block as soon as possible.

Re: Copying with MG6320 comes out grey

ArthurJ — Thu, 04 Apr 2019 17:33:06 GMT

Hi Hammer3025,

Just a couple of quick questions for you. Is the paper type set to plain paper and quality set to standard or fast when this issue happens?

Also if you could reply with the information that is on your PGI Black ink cartridge( ink number, where it was made, etc).

We look forward to your reply.

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Copying with MG6320 comes out grey

Re: Copying with MG6320 comes out grey