https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP620B-will-not-scan/m-p/270435#M21674 <P>I have a new laptop which runs Windows 10. As there is no driver for the Pixma MP620B, I installed the Windows 8.1 (64 bit) driver. Using a USB connection, I can print but cannot scan.&nbsp; It appears as if my laptop will does not recognize that the printer is connected.</P><P>&nbsp;</P><P>Any assistance and help will be appreciated!</P> Sun, 24 Mar 2019 23:25:14 GMT mikerogers7 2019-03-24T23:25:14Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP620B-will-not-scan/m-p/270435#M21674 <P>I have a new laptop which runs Windows 10. As there is no driver for the Pixma MP620B, I installed the Windows 8.1 (64 bit) driver. Using a USB connection, I can print but cannot scan.&nbsp; It appears as if my laptop will does not recognize that the printer is connected.</P><P>&nbsp;</P><P>Any assistance and help will be appreciated!</P> Sun, 24 Mar 2019 23:25:14 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP620B-will-not-scan/m-p/270435#M21674 mikerogers7 2019-03-24T23:25:14Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP620B-will-not-scan/m-p/270833#M21675 <P>Hi mikerogers7,</P><P>&nbsp;</P><P>Did you install the MP620 series MP Driver Ver. 1.04 or the MP620 series Mini Master Setup? I will also need to know if you downloaded MP Navigator EX Ver. 2.05 as well.</P><P>&nbsp;</P><P>We look forward to your reply.</P> Fri, 29 Mar 2019 19:48:50 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP620B-will-not-scan/m-p/270833#M21675 ArthurJ 2019-03-29T19:48:50Z