topic Re: Where's the Ink? in Desktop Inkjet Printers

Where's the Ink?

Whingenot — Sun, 24 Mar 2019 18:29:23 GMT

I bought a G4210 Megatank printer yesterday. Installed it. Today, March 24, 2019, the magenta tank shows half full. That is impossible since I have printed only six sheets. Anyone else seen half-full ink bottles in a new package? I will be chatting with Canon about this on Monday (tomorrow).

Re: Where's the Ink?

shadowsports — Mon, 25 Mar 2019 14:38:45 GMT

Can only speculate in your situation. However, I can tell you that many printer manufacturers only include "special" low capacity cartridges with new printers. Not saying Canon does, but many other company's do this so its possible.

1/2 tank for 6 pages doesn't sound right.

Re: Where's the Ink?

ArthurJ — Fri, 29 Mar 2019 19:45:19 GMT

Hi Whingenot,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you