topic Re: MP970 won't print black in Desktop Inkjet Printers

MP970 won't print black

johno — Mon, 18 Mar 2019 13:09:50 GMT

Color prints fine. But B&W won't print anything but a blank page. Have tried two new cartridges, multiple cleanings and deep cleanings, one manual cleaning of contacts, and a complete power off and unplug. Still nothing but a blank page. Help?

Re: MP970 won't print black

ArthurJ — Wed, 20 Mar 2019 19:02:31 GMT

Hi johno,

What type of black in are you using? Could you attach a picture of the cartridge in your reply or let us know what information is on the ink cartridge( ink number, where it was made, etc).

We look forward to your reply.

Re: MP970 won't print black

johno — Thu, 21 Mar 2019 13:38:09 GMT

It's a Canon 5 PGBK (PGI-5BK) cartridge made in Japan. 26ml.