topic Re: my Pixma TS5120 all of sudden will only print from the rear tray. in Desktop Inkjet Printers

my Pixma TS5120 all of sudden will only print from the rear tray.

DAM1 — Thu, 14 Mar 2019 23:13:43 GMT

The front tray is loaded and when I try to print it tells me that there is no paper in the rear tray. I don't want to print from the rear tray. I never use the rear tray although it will work.

Re: my Pixma TS5120 all of sudden will only print from the rear tray.

ArthurJ — Mon, 18 Mar 2019 16:27:54 GMT

Hi DAM1,

So we can best assist you, we would need some more information to help narrow down this issue.

Are you printing from a computer or mobile device/tablet?
What version of Windows or Macintosh is installed on your computer?
Are you trying to print a document or a photo?

We look forward to your reply.

If this matter is time sensitive, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

Re: my Pixma TS5120 all of sudden will only print from the rear tray.

DAM1 — Mon, 18 Mar 2019 16:43:30 GMT

I am using High Sierra software on my Mac computer . I am trying to print documents.