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    <title>topic Re: Another Printer is using the printer in Desktop Inkjet Printers</title>
    <link>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Another-Printer-is-using-the-printer/m-p/277831#M21428</link>
    <description>&lt;P&gt;Hello.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try restarting the comptuer to see if this resolves the error.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the error remains, the drivers should be uninstalled and reinstalled.&amp;nbsp; Try the following:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.&amp;nbsp; Click the Start Button and search for the Control Panel, then open the Control Panel.&lt;BR /&gt;2.&amp;nbsp; Open "Programs and Features", or "Uninstall a program".&lt;BR /&gt;3.&amp;nbsp; Uninstall the MX490 MP Drivers and the Canon IJ Network Tool if either of these are listed.&lt;BR /&gt;4.&amp;nbsp; Go back to the Control Panel.&lt;BR /&gt;5.&amp;nbsp; Open Devices and Printers.&lt;BR /&gt;6.&amp;nbsp; Right-click and delete or remove any copies of the printer that are listed here.&lt;BR /&gt;7.&amp;nbsp; Close all windows that are open.&lt;/P&gt;&lt;P&gt;8.&amp;nbsp; If the printer is being used with a USB cable connection, disconnect the USB cable.&lt;BR /&gt;9.&amp;nbsp; Restart your computer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once this has been done, we will reinstall.&amp;nbsp; Visit &lt;A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx490/pixma-mx490" target="_self"&gt;THIS LINK&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once there, download and install the MX490 series MP Drivers.&amp;nbsp; Then try printing once the setup is complete.&lt;/P&gt;</description>
    <pubDate>Tue, 23 Jul 2019 19:47:22 GMT</pubDate>
    <dc:creator>Michael</dc:creator>
    <dc:date>2019-07-23T19:47:22Z</dc:date>
    <item>
      <title>Another Printer is using the printer</title>
      <link>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Another-Printer-is-using-the-printer/m-p/277814#M21427</link>
      <description>&lt;P&gt;I have the printer wireless. Using HP all in one desk top. Have tried to print from online, PDF, goole doc and nothing prints&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/19762iCAEFE6E538C93FA5/image-size/original?v=1.0&amp;amp;px=-1" border="0" alt="printer error.png" title="printer error.png" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jul 2019 13:41:39 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Another-Printer-is-using-the-printer/m-p/277814#M21427</guid>
      <dc:creator>WonTonny</dc:creator>
      <dc:date>2019-07-23T13:41:39Z</dc:date>
    </item>
    <item>
      <title>Re: Another Printer is using the printer</title>
      <link>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Another-Printer-is-using-the-printer/m-p/277831#M21428</link>
      <description>&lt;P&gt;Hello.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try restarting the comptuer to see if this resolves the error.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the error remains, the drivers should be uninstalled and reinstalled.&amp;nbsp; Try the following:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1.&amp;nbsp; Click the Start Button and search for the Control Panel, then open the Control Panel.&lt;BR /&gt;2.&amp;nbsp; Open "Programs and Features", or "Uninstall a program".&lt;BR /&gt;3.&amp;nbsp; Uninstall the MX490 MP Drivers and the Canon IJ Network Tool if either of these are listed.&lt;BR /&gt;4.&amp;nbsp; Go back to the Control Panel.&lt;BR /&gt;5.&amp;nbsp; Open Devices and Printers.&lt;BR /&gt;6.&amp;nbsp; Right-click and delete or remove any copies of the printer that are listed here.&lt;BR /&gt;7.&amp;nbsp; Close all windows that are open.&lt;/P&gt;&lt;P&gt;8.&amp;nbsp; If the printer is being used with a USB cable connection, disconnect the USB cable.&lt;BR /&gt;9.&amp;nbsp; Restart your computer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once this has been done, we will reinstall.&amp;nbsp; Visit &lt;A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx490/pixma-mx490" target="_self"&gt;THIS LINK&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once there, download and install the MX490 series MP Drivers.&amp;nbsp; Then try printing once the setup is complete.&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jul 2019 19:47:22 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Another-Printer-is-using-the-printer/m-p/277831#M21428</guid>
      <dc:creator>Michael</dc:creator>
      <dc:date>2019-07-23T19:47:22Z</dc:date>
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