topic Re: Canon MX360 not detected by Acer Aspire 5 laptop. in Desktop Inkjet Printers

Canon MX360 not detected by Acer Aspire 5 laptop.

didymus69 — Mon, 22 Jul 2019 21:28:51 GMT

Tried to install drier. Told me to connect computer to laptop. Says printer cannot be detected. Using Windows 10

Re: Canon MX360 not detected by Acer Aspire 5 laptop.

ArthurJ — Fri, 26 Jul 2019 17:18:34 GMT

Hi didymus69,

Are you trying to connect the printer via a printer usb cord( A to B usb) or were you trying to connect it via Bluetooth since the printer does not have the ability to connect to a router/modem.

We look forward to your reply.

Re: Canon MX360 not detected by Acer Aspire 5 laptop.

didymus69 — Fri, 26 Jul 2019 20:04:58 GMT

Yes I am using the printer supplied cable for USB. I had tried to connect wirelessly before.

Re: Canon MX360 not detected by Acer Aspire 5 laptop.

Patrick — Mon, 29 Jul 2019 16:14:44 GMT

Hi didymus69,

Please disconnect the USB cable from your PIXMA MX360.

Next, please download the latest driver:

1. Visit Canon's website at: http://usa.canon.com/support

2. Type PIXMA MX360 in the "Enter a model" box and click GO.

3. In the Drivers & Downloads section, please click the Select button next to the MX360 series MP Driver.

4. Click the Download button.

5. If a Save dialog box appears, click Save.

6. Once the download is complete, open your Downloads folder.

7. Double click [mp68-win-mx360-1_01-ejs.exe]. Files will extract.

8. Follow the on screen prompts and the installation will complete.

Re: Canon MX360 not detected by Acer Aspire 5 laptop.

didymus69 — Mon, 29 Jul 2019 17:18:43 GMT

Thansk Patrick, I made a mistake in typing my model. It is actualy MX 340. I will look for that driver, that may be my issue.