Pixma MX720 Scan buttons grayed out

bookmanjb — Fri, 31 May 2019 15:01:08 GMT

After years of problem-free scanning, I'm having a problem that I can find no solution for after searching the web.

I'm using a Pixma MX 720 with an iMac, running 10.13.6.

What's happening is that after I press the Open Scanner button in the Printer Sys. Pref, I get a gray window with the 3 buttons along the bottom grayed out. I downloaded the latest scanner driver for my model but it made no difference.

Any hints as to how to fix this will be much appreciated. Thanks.

Re: Pixma MX720 Scan buttons grayed out

bookmanjb — Fri, 31 May 2019 15:06:44 GMT

Never mind. I restarted and all is now well. Can't believe I didn't try that before posting.

topic Pixma MX720 Scan buttons grayed out in Desktop Inkjet Printers

Pixma MX720 Scan buttons grayed out

Re: Pixma MX720 Scan buttons grayed out