Rollers are messing up on my printer pixma mg2522

eas08 — Thu, 30 May 2019 00:00:14 GMT

Try to print something for school and the rollers that hold the papers is making a werid noise.

Re: Rollers are messing up on my printer pixma mg2522

Caemene — Thu, 30 May 2019 08:27:33 GMT

Hi eas08,

To troubleshoot this issue I recommend disconnecting the power cord and removing the paper from the printer and performing a visual inspection of the rear tray and the inner compartment of the printer. If you find any foreign objects or debris in either location, slowly and carefully remove the foreign object or debris from the unit. During the visual inspection I recommend using a flashlight or bright light source.

Once the visual inspection is completed, perform a roller cleaning. Click HERE for information on the roller cleaning, during the roller cleaning, pay close attention for the abnormal sound. If it continues disconnect the power cord immediately.

If the event persists, I would recommend troubleshooting with our support group to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday – Friday, 8:00 AM – 8:00 PM EST(excluding holidays).

topic Re: Rollers are messing up on my printer pixma mg2522 in Desktop Inkjet Printers

Rollers are messing up on my printer pixma mg2522

Re: Rollers are messing up on my printer pixma mg2522