topic Re: Scanner Lide 110: error message: ' a driver supporting solution menu ex is not installed ' in Desktop Inkjet Printers

Scanner Lide 110: error message: ' a driver supporting solution menu ex is not installed '

johnplant — Mon, 03 Dec 2012 10:55:24 GMT

I bought a Canon Lide 110 scanner. It works fine but at startup I get an error message saying ' a driver supporting solution menu ex is not installed '. I have windows 7. What can I do about it?

Re: Scanner Lide 110: error message: ' a driver supporting solution menu ex is not installed '

Michael — Mon, 10 Dec 2012 15:03:44 GMT

Hello johnplant.

Please try the following to see if we can resolve your issue:

1. Locate the icon for the Solution Menu on your Desktop or Start Menu.

2. Right-click the icon and choose 'Run As Administrator'.

When the program opens, attempt to scan.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Scanner Lide 110: error message: ' a driver supporting solution menu ex is not installed '

GTjionas — Thu, 06 Feb 2014 03:07:47 GMT

Another useless answer.

Re: Scanner Lide 110: error message: ' a driver supporting solution menu ex is not installed '

Sibirathinaraja — Sun, 19 Nov 2017 04:11:31 GMT

Hi GTjionas,

Hope you are doing good. I also had the same problem with the error message: ' a driver supporting solution menu ex is not installed '. But it has been solved, when i changed the power/data cable cord with my old data cable cord that i used for my old motorola mobile. if you still has this problem try changing the data cable cord with some other. My motorola data cord doesn't even have the ferrite core(small cylindrical shaped part in our cable). Try change the power cord and reinstall the driver package. I don't know whether the data cord is the real probIem. But it had just worked fine for me. hope it will work for you too.

Thank you