https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3500-series-message-unexpected-configuration-problem/m-p/273947#M20889 <P>Hi psalm73v25,</P><P>&nbsp;</P><P>The 0x80070005 error is a Windows computer error. I performed research on this error and found that there are different reasons why this error may appear; however, none of them indicate an issue with the MG3500 series Printer or the Canon printer software. I recommend consulting a computer technician or Microsoft for help with your computer. If the printer is working properly, you do not have to do anything else regarding the printer driver or software.</P><P><BR /><U>Microsoft Contact Information</U><BR />Company URL: <A href="https://support.microsoft.com/en-us" target="_self">support.microsoft.com</A></P><P>Telephone Number: 800-642-7676</P><P>Phone Support Hours: 5 am – 9 pm Mon – Fri, 6 am – 3 pm Sat-Sun, Pacific Time</P><P>Email Support: See the website. Support options vary with each product</P><P>Support Notes: Phone:&nbsp; Option 1 for Presales and Purchasing | Option 2 for Order Status, Billing and Shipping | Option 3 Technical/Product Support</P> Thu, 16 May 2019 08:33:33 GMT Caemene 2019-05-16T08:33:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3500-series-message-unexpected-configuration-problem/m-p/273934#M20888 Does anyone know how to fix this problem. I deleted the app and reinstalled it. Same message. Wed, 15 May 2019 22:48:10 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3500-series-message-unexpected-configuration-problem/m-p/273934#M20888 psalm73v25 2019-05-15T22:48:10Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3500-series-message-unexpected-configuration-problem/m-p/273947#M20889 <P>Hi psalm73v25,</P><P>&nbsp;</P><P>The 0x80070005 error is a Windows computer error. I performed research on this error and found that there are different reasons why this error may appear; however, none of them indicate an issue with the MG3500 series Printer or the Canon printer software. I recommend consulting a computer technician or Microsoft for help with your computer. If the printer is working properly, you do not have to do anything else regarding the printer driver or software.</P><P><BR /><U>Microsoft Contact Information</U><BR />Company URL: <A href="https://support.microsoft.com/en-us" target="_self">support.microsoft.com</A></P><P>Telephone Number: 800-642-7676</P><P>Phone Support Hours: 5 am – 9 pm Mon – Fri, 6 am – 3 pm Sat-Sun, Pacific Time</P><P>Email Support: See the website. Support options vary with each product</P><P>Support Notes: Phone:&nbsp; Option 1 for Presales and Purchasing | Option 2 for Order Status, Billing and Shipping | Option 3 Technical/Product Support</P> Thu, 16 May 2019 08:33:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3500-series-message-unexpected-configuration-problem/m-p/273947#M20889 Caemene 2019-05-16T08:33:33Z