topic Re: Canon MX492 doesn't recognize paper in Desktop Inkjet Printers

Canon MX492 doesn't recognize paper

Jcromer — Thu, 10 Oct 2019 22:58:26 GMT

My wife was printing today and got a paper jam. I was able to remove all paper from it. I also cleaned the rollers 3 times. Now it always says that it is out of paper even when the tray is full. Any help will be appreciated. Thanks.

Re: Canon MX492 doesn't recognize paper

Patrick — Fri, 11 Oct 2019 19:13:57 GMT

Hi Jcromer,

When you attempt to print, what error code appears on the LCD display of your PIXMA MX492?

Re: Canon MX492 doesn't recognize paper

Jcromer — Fri, 11 Oct 2019 22:53:13 GMT

I went to try and print again so I could tell you and apparently in the last 24 hours its healed itself.