topic Re: CD loads, comes out blank on MG7720 in Desktop Inkjet Printers

CD loads, comes out blank on MG7720

Anonymous — Sun, 15 Sep 2019 11:10:46 GMT

Trying to print on a CD from MyImageGarden. Follow the prompts to load the CD tray. Printer pulls it in and I hear the head go back and forth, but nothing on the CD. Paper printing of documents/photos works fine -- no ink problem. MACOS Mojave 10.14.6, printer driver 16.20.0.0. MyImageGarden 3.5.1

Re: CD loads, comes out blank on MG7720

Patrick — Mon, 16 Sep 2019 19:09:43 GMT

Hi baumsaway,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI