topic Re: Printing of images with only black ink on Pixma MG5700 in Desktop Inkjet Printers

Printing of images with only black ink on Pixma MG5700

Nina_C — Thu, 12 Sep 2019 08:26:32 GMT

Hello,

I am running into an issue where I attempt to print an image in greyscale (PNG, GIF or JPEG) on Pixma MG5700 multifunction printer via WiFi on Windows 10. The images are only black and white in the first place. In printer settings I ticked the box 'Greyscale Printing', yet I get a print in red/yellow. Printing text from PDF or Word goes normally.

I am hoping anyone can help me out. Thank you in advance.

Cheers,

Nina

Re: Printing of images with only black ink on Pixma MG5700

shadowsports — Thu, 12 Sep 2019 13:42:37 GMT

Greetings,

What is the file (type) you are printing. Image, Doc..?? (having an issue with)

What program are you printing from?

Can you provide a sample here, please.

Re: Printing of images with only black ink on Pixma MG5700

Patrick — Thu, 12 Sep 2019 19:03:23 GMT

Hi Nina_C,

Also, please print a test page:

1. Press the HOME button on your PIXMA MG5720.

2. Use the down arrow key to display SETUP and press the button below SETUP.

3. Select Maintenance and press <OK>.

4. Select Print nozzle check pattern and press <OK>.

5. Select Yes and press <OK>.

Does the test page that you print match the example below: