topic Re: MG2520 is printing black boxes around images in Desktop Inkjet Printers

MG2520 is printing black boxes around images

amaniah — Thu, 05 Sep 2019 14:56:50 GMT

Images that are surrounded by white space are printing with a black box around them. It is using up my black ink and ruining my print-outs. This is happening even when I try different files.

Re: MG2520 is printing black boxes around images

Danny — Thu, 05 Sep 2019 15:05:25 GMT

Hi, amaniah!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which app(s) you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: MG2520 is printing black boxes around images

amaniah — Thu, 05 Sep 2019 15:07:47 GMT

I'm using Mac OS 10.14.5

I am printing PDFs from the Preview app.

Thanks!

Re: MG2520 is printing black boxes around images

Patrick — Fri, 06 Sep 2019 17:37:56 GMT

Hi amaniah,

Please try using Adobe Acrobat Reader to print your PDFs instead of Preview.

It is available for free from Adobe's web site:

https://get.adobe.com/reader/