Pixma MP970 & Pixma TS9020 - Out with the Old, In with the New?

SJinTX55 — Tue, 27 Aug 2019 00:59:21 GMT

Hi! I've own 3 laptops, all running Windows 10 Home. The newest I use all the time, connecting to the Pixma TS9020. I've been updating the 2nd & 3rd computers, which have Pixma MP970 software on them. I tried printing from the 2nd & 3rd computers yesterday, and got the following message: "A file required by the Canon IJ Status Monitor is missing, or a different version exists. If restarting the computer does not correct the problem, reinstall the printer driver."

Looking at the software on the 2nd/3rd computers, I see MP970 stuff that I think I can uninstall, but I'm hesitant to do so because I've at least gotten them to print to my TS9020. Should I ditch the old, and reload the TS9020 drivers?

Thanks for your help!

Re: Pixma MP970 & Pixma TS9020 - Out with the Old, In with the New?

shadowsports — Tue, 27 Aug 2019 14:06:07 GMT

Greetings,

Yes you should remove and install the correct drivers for your product.

topic Re: Pixma MP970 & Pixma TS9020 - Out with the Old, In with the New? in Desktop Inkjet Printers

Pixma MP970 & Pixma TS9020 - Out with the Old, In with the New?

Re: Pixma MP970 & Pixma TS9020 - Out with the Old, In with the New?