topic Error Message in Desktop Inkjet Printers

Error Message

JohnGB — Fri, 23 Aug 2019 18:11:00 GMT

My Pixma MX850 printer showed an error message stating "B200". I could find nothing to help me in my "Quick Start Guide" and the "Setup CD-ROM" no longer helps. Do you have any idea what my problem is? Thank you!

Re: Error Message

Patrick — Tue, 27 Aug 2019 16:34:49 GMT

Hi JohnGB,

The B200 error is a non-user servicable error which means your PIXMA MX850 would require service.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Re: Error Message

JohnGB — Wed, 28 Aug 2019 19:49:14 GMT

Dear Patrick,

Thank you for your reply and advice. I appreiate your thoughts on the matter.

I could not find the Accept as Solution button in order to click it.

Best regards,

JohnGB