Pixma MP610 Setup Help.

sporty87 — Fri, 16 Aug 2019 15:45:54 GMT

Hello,

Hello everyone, I am new to the forum and I just bought a new computer that is running on Windows 10 and have problems getting my Canon PIXMA MP610 linked up to the computer and running. I ran a diagnostic on the software (Canon My Printer) and it says no problems. Is it possible that the printer driver or printer is not compatable with Windows 10. I bought this printer 11 years ago and it was running on a windows 7 computer up to this date and still running!

I downloaded the drivers but can not get the priter to connect. Can anyone help?

Thanks

Re: Pixma MP610 Setup Help.

Patrick — Tue, 20 Aug 2019 18:08:42 GMT

Hi sporty87,

The PIXMA MP610 is not compatible with Windows 10.

You can try using the Windows 7 driver, but please note, it is not supported:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mp-series/pixma-mp610?tab=drivers_downloads

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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Pixma MP610 Setup Help.

Re: Pixma MP610 Setup Help.