topic Re: DuplexSurface in Desktop Inkjet Printers

PIXMA MG5320 DuplexSurface Feature

billds — Fri, 15 Jul 2022 12:25:06 GMT

Hello,

When I print a document to the Pixma MG5320, one of the Printer Features is called DuplexSurface.
The choices for this setting are zero and 1, with a default of zero.
What is it? What does it do? And when would I set it to 1?
Zero is the amount of online info about this setting.

Thank you in advance.

Re: DuplexSurface

ArthurJ — Thu, 15 Aug 2019 18:11:32 GMT

Hi billds,

So we can best assist you, please reply with the information to the following questions.

What version of Windows or Mac are you using?
What program are you using to print?
Are these settings from the print driver or print settings in the program you are printing from?

Also, could you also take a picture of the settings and attach it to your reply.

We look forward to hearing back from you.

Re: DuplexSurface

billds — Thu, 15 Aug 2019 19:19:52 GMT

Hi ArthurJ,

Version of macOS: 10.14.6 (Mojave)
Program used to print: Preview
Are these settings from the print driver or print settings in the program you are printing from?
I believe the settings are from the printer driver, because changing printers (and thus changing drivers)
without changing the program, causes the duplex settings to not be available.

Re: DuplexSurface

Patrick — Wed, 21 Aug 2019 13:29:27 GMT

Hi billds,

Canon has not released a driver for the PIXMA MG5320, as it is not supported with macOS v10.14.

It is unclear as to what that option does, as it is not part of a Canon driver.

Re: DuplexSurface

WaltFrench — Thu, 14 Jul 2022 20:17:17 GMT

This is a very odd reply. In the driver for MacOS 12.4, that I just downloaded for a recently-purchased iB4120, I get the identical “printer features” list of options that @bilds shows. And from my wife's iMac where I just downloaded a driver for 12.4, we see the same list of options for our home MX922.

This “feature” is definitely a part of Canon software.

I went looking for this because Microsoft Word recently mangled ITS print dialog interface, to remove the Duplex option; I was able to solve it by using Safari's dialog to set a default mode that prints Duplex. However, Canon software exposes this option that IMO ought to be removed or documented; the odd feature delayed my finding the answer I sought.