topic Re: Scans won't save to the right directory in My Image Garden in Desktop Inkjet Printers

Scans won't save to the right directory in My Image Garden

dreemsnake — Mon, 12 Aug 2019 00:19:41 GMT

I have a Canon TS 5020. I am scanning documents and saving them as PDFs. After I scan each document, i hit Exit because I want to save those pages as one document. It opens My Image Garden. I choose the pages and hit Save. It brings up the locations and name. There is a default directory for temp files, and I left that alone. But in the Preferences, I changed the default directory for saving documents to a different directory. But whenever I scan and it brings me back out here, the default directory pops up instead of the directory I changed it to. If I go into Preferences to check if it went back to the default there, it's exactly where I set it.

Why is it still pulling up the default directory? I close My Image Garden between scans. I've closed the scanner too, and gone back in but it still does the same thing. I restarted my machine. So...is there another location where I need to change the default directory where I want the documents saved?

Thanks.

Re: Scans won't save to the right directory in My Image Garden

ArthurJ — Thu, 15 Aug 2019 16:08:22 GMT

Hi dreemsnake,

Are you adjusting the Preferences in My Image Garden or IJ scan Utility? Also do you have a Windows or Mac computer?

We look forward to your reply.

Re: Scans won't save to the right directory in My Image Garden

dreemsnake — Tue, 03 Sep 2019 15:27:15 GMT

I was adjusting them in My Image Garden. That's exactly what I needed to know. No, I didn't know about the IJ scan utility. I couldn't find this information anywhere which is why I posted here. So, it looks like I have to change this in several locations in the scan preferences. Kind of a pain but at least scans will save to the right directory and I can turn off Image Garden. Thanks for your help.