topic Re: MX712 test pattern does not print the PGBK in Desktop Inkjet Printers

MX712 test pattern does not print the PGBK

Robertj — Mon, 23 Dec 2019 20:25:53 GMT

All other colours print but not black , it advises to replace toner which is new

Re: MX712 test pattern does not print the PGBK

Michael — Tue, 24 Dec 2019 17:51:17 GMT

Hello.

First, check to make sure that the bright orange tape has been removed from the top of the ink tanks.

If the issue persists, try performing 1-2 deep cleanings to see if this will help. Visit this link for details about this procedure.

Re: MX712 test pattern does not print the PGBK

Robertj — Wed, 25 Dec 2019 01:31:19 GMT

Thanks for info, have deep cleaned the PGBK tank a number of times and took the ink tank in to make sure it had been filled correctly and after all that the PGBK strip on the test pattern still doesn't print. I can print all other colors but not black?

Re: MX712 test pattern does not print the PGBK

Michael — Thu, 26 Dec 2019 17:23:06 GMT

Hello.

If the PGBK grid isn't printing after multiple cleanings have been done, the printer may need to be repaired for correction. Please check your local listings for any electronic repair shops in your area.