topic Re: Dead Driver Link -- Cannot download driver - MG8120 in Desktop Inkjet Printers

Dead Driver Link -- Cannot download driver - MG8120

ag3 — Thu, 14 Nov 2019 15:26:33 GMT

I can't download the driver for the pixma 8120 b/c the links to the drivers are dead.

Here is the download link: download http://gdlp01.c-wss.com/gds/7/0100002947/03/xp68-win-mg8100-5_56-ejs.exe

Here is the product support page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg8120?tab=drivers_downloads

How do I notify someone about this? Phone support has apparently expired. Can't find a website support number.

Re: Dead Driver Link -- Cannot download driver - MG8120

Danny — Thu, 14 Nov 2019 15:34:48 GMT

Hi, ag3!

So that the Community can help you better, we need to know exactly which version of Windows you're using.

We look forward to your reply!

Re: Dead Driver Link -- Cannot download driver - MG8120

ag3 — Thu, 14 Nov 2019 15:52:11 GMT

Windows 10 x64

Re: Dead Driver Link -- Cannot download driver - MG8120

Danny — Thu, 14 Nov 2019 15:59:08 GMT

Thanks for the information. We tested the driver downloads and they came through just fine. Keep in mind that each driver link initiates a download for an executable file rather than taking you to a separate web page. You'll want to make sure your browser and computer are set up to allow a download like this to happen and that it isn't being blocked by a pop-up blocker, anti-virus program, or firewall. You could also try a different browser if your computer has one.

We hope this helps!

Re: Dead Driver Link -- Cannot download driver - MG8120

ag3 — Thu, 14 Nov 2019 16:09:18 GMT

Thanks for the help - I found the problem. I am running a VPN connection and apparently the URL for the driver isn't working with my VPN turned on. Canon's website is fine.... it is just the driver url for some reason. Thanks again!