topic Re: Mac OS X wil not communicate with TS8250 scanner, but prints OK in Desktop Inkjet Printers

Mac OS X wil not communicate with TS8250 scanner, but prints OK

Number42 — Thu, 07 Nov 2019 20:28:06 GMT

Setting up a new TS8250 with Macbook Pro, OS X Mojave. Connects perfectly via wifi for printing, but does not work with scanner. Scanner is recognised, and is showing as online under System Preferences, but when clicked on it comes up with communication error 9923. The same happens when attempting to use the Mac Image Capture app. When I attempt to use the IJ Scan Lite utility, it comes up with a LAN error message, and the programme does not load.

Any help on this much appreciated. Thanks.

Re: Mac OS X wil not communicate with TS8250 scanner, but prints OK

Idiot — Tue, 17 Dec 2019 09:53:41 GMT

Did you find a solution to address this issue?

Re: Mac OS X wil not communicate with TS8250 scanner, but prints OK

Idiot — Tue, 17 Dec 2019 09:56:31 GMT

I looked at Airprint. This printer is not in the list compatible with AirPrint. I called Apple support. They were unable to provide some help. I called Canon support. No help.

What can I do?