topic Re: Canon pixma MG2950 and 5b00 error - full ink absorber in Desktop Inkjet Printers

Canon pixma MG2950 and 5b00 error - full ink absorber

Chromo — Thu, 17 Oct 2019 07:40:47 GMT

Hello,

I have got printer Canon Pixma MG2950. Few days ago, printer stopped working and showed an error message that ink absorber is full. So I clean the absorber, but printer is still not woking and is blinking 7 times alternaly green and orange. Can you please help me to solve this issue?

Re: Canon pixma MG2950 and 5b00 error - full ink absorber

Stephen — Thu, 17 Oct 2019 12:26:13 GMT

Hi, Chromo!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA MG2950 isn't a model supported by our team here at Canon USA.

If you live outside the United States, please C LICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: Canon pixma MG2950 and 5b00 error - full ink absorber

shadowsports — Thu, 17 Oct 2019 13:54:00 GMT

Greetings,

Have never actually seen this model printer. You need to clean or replace the Ink Absorber. Note, on some models the Ink Absorber cannot be removed or repleaced.

If yours is removeable/replaceable, you can clean it in a bowl of soapy water. You'll need to repeat the process untill the water is clean. Then place the absorber on papwer towels until its completely dry.

Reinstall. Power off the printer, disconnect the power cord. Now reconnect, and power on. Next, press and hold the power and reset buttons together. Wait about 20 sec and release both. Can't promise this will work, but its worth a try if your model supports cleaning or replacement.