topic MX922 Scanner in Desktop Inkjet Printers

MX922 Scanner

donjaxon — Wed, 16 Oct 2019 20:37:18 GMT

Have a bad printhead (B200) on the MX922. Is it possible to use the scanner? Have no need to print at this time but need to scan.

Re: MX922 Scanner

Patrick — Thu, 17 Oct 2019 20:20:06 GMT

Hi donjaxon,

The B200 error is an indication that your PIXMA MX922 would require service. You would not be able to print or scan while this error is displayed.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Re: MX922 Scanner

donjaxon — Thu, 17 Oct 2019 21:24:13 GMT

Thank you Patrick, but I have decided to go in another direction. This MX and the last MX I purchased both failed as multifunction items. My first Canon quit scanning (cable/belt broke) and so the printer would not function. This one quit printing (B200)so, of course, the scanner will not function. I'll try another brand and no more multifunction. dj