Pixma TS8150 - Says ink is empty, even after I have changed it

johhenrik — Sun, 13 Oct 2019 19:40:22 GMT

I bought multipack with ink cartridges (CMYBK) and I needed to change them all. Anyhow, when I inserted the new C, I "slipped" a little so it went in and came out again. I inserted it again and the printer thinks this is an empty cartridge. The other 3 works fine, but the Cyan one doesn't.

I have tried removing the cartridge, turned off the printer for more than 5 minutes, inserted it again, no change. I have tried inserting the old, empty cartridge and then replace it with the new one again, but still no change.

I am lost here, what can I do?

Re: Pixma TS8150 - Says ink is empty, even after I have changed it

Patrick — Tue, 15 Oct 2019 17:08:14 GMT

Hi johnenrik,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Re: Pixma TS8150 - Says ink is empty, even after I have changed it in Desktop Inkjet Printers

Pixma TS8150 - Says ink is empty, even after I have changed it

Re: Pixma TS8150 - Says ink is empty, even after I have changed it