Pixma MG6620 power issue

Petroloss — Tue, 08 Oct 2019 18:05:36 GMT

My printer will turn on and the power light comes on but the screen is not showing anything and no bluetooth button lit. The trianguilar light, the one which looks like a lightning bolt, at the bottom right is also on and solid. Pushing of any buttons does nothing at all. I've truned it off for quite a long time. In fact the printer is in my holiday hole and it's been switched off for about 5 months so turning it off again isn't going to do any good. Please help. URGENTLY!! ANYONE!!

Thanks,

Mike

Re: Pixma MG6620 power issue

Patrick — Fri, 11 Oct 2019 18:51:26 GMT

Hi Petroloss,

Please try connecting the power cord of your PIXMA MG6620 to a wall outlet or different wall outlet. If the issue persists, your PIXMA MG6620 would require service.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Pixma MG6620 power issue in Desktop Inkjet Printers

Pixma MG6620 power issue

Re: Pixma MG6620 power issue